You finally collected the dirty laundry and decided to arrange a washing day, plunged it into the drum of an assistant indispensable in everyday life and installed the necessary program. And as a result, she tried to pump water, and after unsuccessful attempts, she displayed a 4E / E1 / 4C / CH fault. In addition, this failure can occur in any established mode, without any regularity.
If the manufacturer does not have a display in the device, then the failure is displayed using the characteristic LED illumination: the LED lights up, indicating the washing mode in cold water, and in addition the LED bulbs of all modes blink.
Problem Value
The abbreviation for malfunction 4 E / E1 / 4C / CHE indicates that the device has problems with water injection. In each modification of the machines there is a time regulated by the manufacturer allocated for the injection of water. If during this period the pump does not cope with its function and does not pump the right amount, the unit stops, drains the water and displays a malfunction.
Before calling a professional repairing a large household appliance, try fixing the displayed damage on your own. Very often, the cause of such a breakdown becomes banal negligence when starting the device and distraction (human factor).
Malfunction 4E / E1 / 4C, how to fix it without professional intervention
- Lack of water supply. Perhaps there is no water supply in the house, or a very low pressure. Therefore, the device cannot pump water and issues a malfunction. Wait for the appropriate feed and the Samsung machine will work adequately.
- In addition, check the water inlet valve installed in front of the machine. It is closed, then open it. There are times when it is not fully open, then the water pressure is low and during the time allotted by the manufacturer, the water does not pump, so the 4E fault is displayed. Open the valve fully and the machine will work normally.
- Aquastop lock. Equipped a water supply with a special aquastop hose? Then control its color, the correct connection. In order for the unit to work, you need to eliminate the blockage of the water supply, for this you need to replace the hose.
- Banal device software failure. Force reboot. Disconnect the machine from the power supply for a plus or minus 15 minutes. Run it. All previous settings should be reset. The unit must earn money safely.
- Violation of the integrity of the contact circuit (open). Inspect all contact connections from the control unit for all software to the water injection valve. The control module does not receive information about the injection and flow of water into the tank. It is necessary to disconnect and connect all contact loops in the specified area. If this is the reason, then after reconnecting the contact connections, the device should reset the problem and make adequate money.
- The special filter does not pass water. If the filter gets clogged, it needs to be removed. Remove the blockage, rinse the filter placed at the inlet of the device. It must be washed under high pressure of running water, and if necessary, even placed in a special solution of citric acid. Then install it back. After that, the unit should work safely.
- The correctness of the connection. The device pumps up and immediately drains the water, then check that the drain hose is connected correctly. It must be installed in accordance with the operating instructions for Samsung washing machines.Check the conformity of the connection diagram given in the documents (passport) that are supplied with the device. Does not match, call specialists.
- The drain system connection does not meet the requirements. If you find a breakdown for the first time after installation (during the initial start-up after connecting) after moving or buying. The drain must always be below the drum, as if the water is not connected correctly, it leaves by gravity and does not linger (does not accumulate) in the tank of the washing machine. You have the indicated root causes and consequences, then call specialists and connect the device to the sewage system in accordance with the technical requirements.
Did you complete all of the troubleshooting steps? No result? The machine did not work? Does the malfunction continue to be displayed? Then you can not cope without professional help. Contact the telephone numbers indicated on the website and call a specialist for the repair of large household appliances (washing machines).
